Shipping policy

Welcome to Gentle Purrs — thank you for trusting us with your special purchases. Please review our shipping policy below to know what to expect when ordering from our shop.

CURRENTLY, WE OFFER FREE WORLDWIDE SHIPPING FOR PURCHASES OVER $75.

Flat rate $10 for purchases below $75.

Shipping Destinations

We currently ship to:

  • Australia 
  • New Zealand 
  • United States
  • Canada
  • UK

Processing Time 

Orders are processed within 2-5 business days. You'll receive a confirmation email with tracking details as soon as your order is on its way.

Estimated Delivery Times

Australia                        6-18 business days

NZ                                  6-18 business days

USA                                7-14 business days

Canada                           7-18 business days

UK.                                 6-14 business days

 

Multiple Items

If you've ordered multiple items, they may arrive in separated packages to ensure faster delivery. Each item may have its own tracking number.

Undeliverable Packages

Please ensure your shipping address is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Questions?

If you have any questions about shipping, please contact us at info@gentlepurrs.com